Based on 239 reviews
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I don't recall ever purchasing anything where the communication was this expedient, comprehensive, and personalized. They clearly take pride in what they do and appreciate their customers.
Great communication and flexibility. I order just rims but wanted decals on them. I just contacted WheelScience and it was done.
The 2 day shipping of stock wheels isn't quite spot on but I did get my wheels within 2 weeks. I've now been out and about on them a few times and they are worth every penny. I would say if you are super concerned with aesthetic don't get their decal, choose the stealth option. Nonetheless, rolling beautifully.
Overall build quality seems good, performance is also good and durability thus far has been as advertised and expected Be aware that “tubeless ready” does not confer what is implied (a wheel which out of the box is ready for tubeless tyres)…rather it means one receives wheels, tubeless valves and rim tape, installation falls to the recipient “Tubeless compatible” might be more accurate Shipping notification may well come from the carrier before vendor notification on build being completed …in my case, FedEx notified me that I was to receive a shipment from Fujian, CN but not that it was from Wheelscience. Not having heard from the vendor (Day 17 post order confirmation) I contacted them and was able to eventually conclude this was my wheel set. These wheels are not made in Australia, they are made in China. That does not imply anything negative, however it is equally not something which is clearly stated on the vendor website.
...we had a quality issue and they replaced the product right away. they covered the expensive shipping (to germany), best service experience ever.
Very happy with my tubes. Shipping was super quick and customer service was extremely helpful and responsive!
TPU Tubes - Have used these now for approx 250 miles. Installed the 26-32mm on a 19mm wide internal rim fitted with 28mm tyres. Straightforward to fit, put in a little air to get them into shape and then insert into the tyre. Tube seal around the valve is more robust than other TPU tubes i've used in the past. Early season training so no fast times, but subjectively feel faster than my previous buytl tubes particularly up hill and suprisingly downhill as well. No punctures to date, riding on UK roads with many pot holes / cracks. Lose about 5 - 10psi over a week, so similar to buytl tubes.
No issue with delivery. Protection of wheels was good. Feedback After questions was good.
I'm in the US and ordered TPU tubes for my road and gravel bike. I've tried tubeless on the on gravel bike with poor results holding air. Never tried tubless on the road bike because they do seem to be fussy even if faster. The TPU tubes absolutely roll better and feel noticeably faster (using 28mm Panaracer Agelist tires). Acceleration feels quicker too. The only issue is that one of the road tubes had a small leak right after mounting. Could have been me, but I did not use any tools to mount the tire, and I've been doing this a long time. They are a definite performance improvement, and we'll see how they hold up.
Great service from Peter and a terrific product. I have the X55's and they are a great ride - light, fast and smooth.
The fact that everything was straight forward and simple was very convenient and easy for me .as well the the waiting period for the delivery was more than reasonable.
I first called Peter for some information. He listened to what I was looking for and then gave me some great insight on wheels. Not just his but wheels in general. Then we drilled down to Wheelscience and his recommendation and why. I was sold. I purchased the 60/80 set. He included tape and tubes as well. Arrived in a couple of days (I'm in the US). Easy set up and then a test ride and off to the races. I've raced on then twice so far and are awesome. Really accelerate fast and hold their speed really well.I've had to battle some nasty crosswind and didn't have a problem with the rim depth. I've raced on Zipp 858, PCW 6065 and Enve. Didn't think I'd switch If you are looking for a fast pair of wheels to race on, I would highly recommend speaking with Peter and putting Wheelscience on your ride
This is my third set over some years of using Wheelscience products, all have been for new bikes and this last set of X55 still amaze me when I fit them up in place of OEM wheels just how much faster they are. Peter has always been super helpful and is always available to answer questions, I wont buy wheels anywhere else ever. Wheelscience are simply the best wheel available with the best service. Get some on ya bike !
Super light wheels make my bike faster and they look great. Highly recommended
Fantastic customer service as I needed a special request; to fit an old 15 year Guru rim brake tri bike with new wheels. And Wheelscience was able to come through.
Love these wheels, good quality at a great price. They’re a real game changer
Must admit, I had some reservations about ordering wheels from an Australian company, to be BTO in China and shipped to Canada. They turned out great, as promised by Wheelscience. My only issue is that it took about 3 weeks longer than I expected. Great product, great service, very responsive.
Very good communication from start to finish. Very 'user friendly' I.e. selecting wheel, decals etc. Early testing has been very positive. Would buy from them again.
The wheels are great. I had trouble initially with the kit that came along for making it tubeless. After leak that did not stop, i had to get them re-done using the set bike shop recommended. Post that, i have done a couple of rides in 100's and its all good. Great wheels for a good prices.